Connect the services your repair shop uses
Use your own payment, phone, shipping and accounting accounts in BenchKey. Connect shop printers. Parts tracking is coming.
Browse shop integrations
Card payments
Card payments online and at the counter
Customer financing
Pay over time from the customer's invoice page
Phone and texting
Texts and supported call features on your shop's number
Printing
Labels, receipts and documents sent to shop printers
Shipping
Shipping and prepaid mail-in labels with tracking
Accounting
Paid sales sent to QuickBooks Online
Parts tracking
Coming: parts shipment updates on the tickets waiting for them
Send paid repair invoices to QuickBooks
Eligible paid invoices go one way to QuickBooks with their customers. Setup uses BenchKey Sales for invoice lines and Undeposited Funds for payments.
Explore QuickBooks Online- Customer Marcus Webb Sent to QuickBooks
- Invoice #23115 BenchKey Sales · $285.76 Sent to QuickBooks
- Payments $285.76 Undeposited Funds Sent to QuickBooks
Deposits count as sales when received by default. You can instead hold new deposits until the job is invoiced.
- Sent to QuickBooks
- QuickBooks has received the record
- Waiting to send
- The record is waiting to send
- Needs review
- Records changed after sync, mismatched totals or missing tax details need review; no automatic retries
- Couldn't send
- The record could not be sent and is eligible for retry
Compare phone and texting connections
Quo, RingCentral and Twilio text from your shop's number on Pro and Business. Call features vary by provider.
| Quo | RingCentral | Twilio | |
|---|---|---|---|
| Two-way texts | Yes | Yes | Yes |
| Picture messages | Receive only | Yes | Yes |
| Call pop-up with tickets | Yes | Yes | No |
| Call recordings | Yes | Yes | No |
| Voicemail | Yes | Yes | No |
| Transcripts | Full calls | Voicemail only | No |
| Connection method | API key | Sign-in | SID, auth token |
| US carrier registration | Required | Required | Required |
- Quo
- Two-way texts
- Yes
- Picture messages
- Receive only
- Call pop-up with tickets
- Yes
- Call recordings
- Yes
- Voicemail
- Yes
- Transcripts
- Full calls
- Connection method
- API key
- US carrier registration
- Required
- RingCentral
- Two-way texts
- Yes
- Picture messages
- Yes
- Call pop-up with tickets
- Yes
- Call recordings
- Yes
- Voicemail
- Yes
- Transcripts
- Voicemail only
- Connection method
- Sign-in
- US carrier registration
- Required
- Twilio
- Two-way texts
- Yes
- Picture messages
- Yes
- Call pop-up with tickets
- No
- Call recordings
- No
- Voicemail
- No
- Transcripts
- No
- Connection method
- SID, auth token
- US carrier registration
- Required
US texting requires registration in your provider account. Quo recordings and transcripts depend on your Quo plan. Standard includes "Text from your phone."
Using a different provider
Tell us which service your shop uses and what you need it to do with your repair tickets.
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The waitlist is open for repair shops
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Watch the product tour 3:34 Follow a repair from check-in to pickup in BenchKey