Plays well with the tools you already pay for

Payments

Card payments at the counter, by link, and in the portal, with reconciliation that flags any payment that does not match its ticket.

1. 1. Connect your Square account with one guided sign-in. No keys to copy.
2. 2. Card payments run at the counter, by link, and in the portal. Money lands in your Square account as usual.
3. 3. BenchKey reconciles recorded payments against Square and flags anything that does not match, so mismatches surface the same day.

Financing

Monthly payments on big invoices. Turns "I’ll think about it" into approvals on four-figure repairs.

1. 1. Connect Affirm once in settings.
2. 2. On qualifying invoices, customers see a monthly-payments option in the payment flow.
3. 3. Affirm pays you up front; the customer pays Affirm over time. Approval is recorded on the ticket like any other payment.

SMS

Two-way text on your own business number, threaded onto tickets. Webhooks configured automatically.

1. 1. Connect your Twilio account; BenchKey configures the webhook automatically.
2. 2. Texts send from your own business number, and replies thread back onto the right ticket.
3. 3. Status automations can fire SMS as tickets move, hands-free.

Printing

Device labels at check-in and receipts at the register, on the thermal printers you already own.

1. 1. Install the free PrintNode client on the computer your printers plug into and connect it in settings.
2. 2. Device labels print automatically at check-in; receipts print at the register.
3. 3. Failed jobs retry on their own, and anything reprints from the ticket.