Booked repairs before the doors open
Customers book a time online, you see the day’s schedule next to the queue, and check-in converts the appointment into a ticket without retyping a thing.
Recorded from the real app: the booking calendar, week and day views, with the morning already scheduled.
Booking without the phone tag
A booking page lets customers pick a slot for a drop-off or consultation. The appointment carries their contact info and what they need fixed, so the conversation starts ahead instead of from zero.
From slot to ticket in one step
When the customer walks in, the appointment becomes the ticket, same customer record, same device details. No-shows stay visible so you can follow up instead of forgetting.
FAQ
Appointments questions
Can customers book online without calling?
Yes, share the booking link on your site, Google profile, or social bios and customers pick a time themselves.
Does an appointment become a ticket automatically?
At check-in, yes, one step converts it with the customer and device details attached.
Do customers get reminders?
Yes, email and SMS reminders go out ahead of the appointment so fewer slots no-show.
Works with
Check-in & kiosk
A front-counter check-in flow you design, customers enter their info, you get a clean ticket and a printed label.
Lead widget & pipeline
A lead widget for your website, a pipeline to work them, and follow-ups that fire automatically while the customer is still shopping.
Repair tickets & queue
Every job on one board, status, owner, device, and what happens next. Nothing dies in a drawer.
Put your shop on BenchKey
Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.
Free 14-day trial · No credit card · Import from your old system
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing