Manual$167.50
Sep 28, 2026 · -
- Stock
- 6 expected · 4 lines
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- Manual Tracking
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Track the parts your repair work uses
Stock counts, costs and selling prices share a catalog. Parts attached to repair tickets appear for review in billing, and low-stock flags show which items need attention.
Watch it work 1:12Included in StandardProBusiness
Inventory and parts guideCatalog parts on the repair ticket
- 1
Build the parts catalog
An item record contains its stock code, cost and selling price. Count what is on the shelf before entering opening stock.
- 2
Add the part to an estimate
Choose a catalog part on the ticket's estimate. Its selling price fills in and the line links to stock. The estimate leaves stock unchanged and carries the link into the invoice.
- 3
Bill the parts used
Before completing billing, verify the parts on the invoice. Then inspect the recorded stock movement. Attaching a catalog part alone does not record a completed sale.
See it in the app
Check deliveries against the parts you ordered
Recording an order leaves stock unchanged. In Receiving, confirm delivered quantities and note shortages or damage. “Save and finish” adds the received parts to stock.
Shelf stock for upcoming repairs
At the bench and retail counter, staff use the same catalog, with reorder thresholds for items you need to replenish.
Minimum stock flags
Minimum quantities determine when an item is flagged. BenchKey marks stock at or below that threshold for staff to review before ordering.
Barcode lookup
Attach a barcode to a catalog item by scanning it. Future scans find that item when staff need its stock record.
Retail items at checkout
Sell catalog items through quick sale at the counter. Those sales reduce stock automatically using the same catalog that supplies repair parts.
Import your existing inventory
Spreadsheet imports bring in inventory quantities and prices. Inspect the preview before committing the records.
Receive stock from a supplier invoice
On Pro, AI reads a PDF, photo or pasted invoice text. Review quantities and costs, use “Match existing” or “Create new item” for stock lines, then choose “Receive stock” to save.
Explain stock differences before applying adjustments
In Counts, compare shelf quantities with your records. Review mismatches in “Reconcile inventory” and choose a reason for each correction. “Accept all adjustments” updates stock for the items you selected.
Inventory counts and parts billing
Inventory, orders and receiving are on every plan. Import invoice/photo needs Pro or Business.
Compare plans
Does adding a part to a ticket reduce stock immediately?
Yes. Choose Add parts, then Use 1: stock drops by one. Use Add to invoice in the parts reminder to add its cost, then set the customer charge on the line. Using that reminder does not move stock again. Adding it as a new catalog line would take stock again when the invoice is sent or paid.
How are stock counts separated by store?
Business supports a separate on-hand count at each store for the same catalog item. Select the correct store when receiving, adjusting or selling stock so its recorded quantity reflects that location's activity.
What file do I need to import quantities and prices?
A comma-separated file can contain inventory items, quantities and prices. The importer previews the catalog data for review before any records are saved.
The waitlist is open for repair shops
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Watch the product tour 3:34 Follow a repair from check-in to pickup in BenchKey