Inventory & parts
Inventory in BenchKey is built for a repair counter: parts go on tickets, retail items sell at checkout, and both keep the shelf count honest without a separate stocktake app.
A low-stock part opened, two units received, the low flag clears. Recorded from the real app with demo data.

Add items
Section titled “Add items”Open Inventory and add an item with a name, SKU, cost, and price. Cost is what you paid; price is what the customer pays, the spread feeds the margins report. Scan a barcode to attach it, future scans find the item instantly.
Parts on tickets
Section titled “Parts on tickets”From a ticket, Add parts pulls from inventory: the part attaches to the job, stock decrements, and the part price flows onto the invoice when you bill. No retyping, and no “did we charge for that screen?”
Retail sales
Section titled “Retail sales”Items sold through Quick Sale decrement stock automatically. One catalog serves the bench and the counter.
Low-stock alerts
Section titled “Low-stock alerts”Set a threshold per item and BenchKey flags anything at or below it. The inventory valuation report shows what is on the shelf in dollars and what needs reordering.
Per-location stock
Section titled “Per-location stock”On multi-location accounts, the same item tracks separate on-hand counts per store, so “the Westside store has two” is a glance, not a phone call.
Counting tips from a working shop
Section titled “Counting tips from a working shop”- Receive parts into inventory the day they arrive, future-you forgets.
- Let tickets pull parts instead of typing line items by hand, that is what keeps counts true.
- Watch the low-stock flags weekly; the report is cheaper than an emergency supplier order.