Multi-location setup

Multi-location keeps every store in one account: one customer base, one login per person, with each counter seeing its own work. Available on plans that include the multi-location feature, see pricing.

Three locations on file, and the header switcher flipping the workspace between them. Recorded from the real app with demo data.

Add a location

1. Open Settings → Business → Locations and click Add location (marked 1).
2. Give it a name, address, and phone (marked 2 shows a second store). The address feeds receipts and customer-facing pages for that location.
3. Assign printers: each location points at its own label and receipt printers through PrintNode, so check-ins print where the device actually is. See Printing setup.

What is shared, what stays local

Shared across every location:

• Customers and their full history, a customer who dropped off downtown can pick up uptown
• Your settings, templates, statuses, and automations
• Staff accounts and roles
• Owner-level reporting

Local to each location:

• The queue and intake
• Inventory stock counts, the same part number tracks separate on-hand per store
• Printers and the cash register

Working across locations

• The location switcher in the sidebar moves you between stores; staff see what is theirs, owners can see across.
• Inventory shows per-location stock so the counter can answer “the Westside store has two” without a phone call.
• Reports filter per location or roll up to the whole business.

Pricing note

Additional locations are an add-on to plans that support them. Billing counts active locations automatically, no manual reconciliation.