Appointments
Appointments let customers commit to a time online, and start the day’s queue before the doors open.
The booking calendar in week and day views. Recorded from the real app with demo data.
The booking page
Section titled “The booking page”Share your booking link anywhere, your website, Google Business Profile, social bios. Customers pick a slot and provide their contact info and what they need fixed, so the appointment arrives with context.
Reminders
Section titled “Reminders”Email and SMS reminders go out ahead of the appointment automatically, which meaningfully cuts no-shows.
From appointment to ticket
Section titled “From appointment to ticket”At drop-off, the appointment converts to a ticket in one step:
- The customer record attaches (matched by phone/email, like all intake)
- Device and problem details carry from the booking
- The normal intake flow continues, label, portal link, queue
No-shows stay visible rather than vanishing, so the counter can follow up instead of forgetting.
Where appointments shine
Section titled “Where appointments shine”- Consultations, custom jewelry work, data recovery evaluations, anything that starts with a conversation
- Managed drop-offs, spreading the Saturday rush across booked slots
- Repeat business, “book your next service” links in pickup messages
Set up online booking
Section titled “Set up online booking”- Open Settings → Business → Appointments and turn booking on.
- Set your business hours and slot length, the booking page only offers times you actually work.
- Copy your booking link and put it everywhere people find you: website, Google Business Profile, Instagram bio, email signatures. Any button on your site can link to it.
Or skip the menus: tell the AI assistant “set up appointment booking, 30 minute slots, weekdays 10 to 6” and review what it configured.
From appointment to ticket
Section titled “From appointment to ticket”When the customer walks in, the appointment converts to a ticket at check-in, contact info and what they booked for carry over, so the counter types nothing twice. No-shows stay on record too, which is worth knowing before you promise a rush slot.
Cut no-shows with reminders
Section titled “Cut no-shows with reminders”Email and SMS reminders go out automatically ahead of the slot. The difference is real: a reminder text the morning of turns “forgot about it” into “on my way.”