Every location, one system
Each location runs its own queue and intake while customers, settings, and reporting live in one account. The second shop shouldn’t mean a second system.
Recorded from the real app: three locations on file and the header switcher flipping the whole workspace between them.
One customer base, every counter
A customer who dropped off downtown can pick up uptown, same record, same history, same portal link. Locations share the customer base instead of fragmenting it.
Queues that stay local
Each location sees its own work: its queue, its intake, its printers. Owners see across locations; staff see what’s theirs. Roles and permissions keep it sane.
FAQ
Multi-location questions
Is multi-location included in every plan?
Multi-location is part of the Pro plan and above. See pricing for the current breakdown.
Do locations share customers?
Yes, one customer record works at every location, with the full repair history attached.
Can staff work at more than one location?
Yes. Staff accounts are account-wide; roles control what they can see and do.
Works with
Repair tickets & queue
Every job on one board, status, owner, device, and what happens next. Nothing dies in a drawer.
Time clock & staff
Clock-in and out for techs, shift history, and role-based permissions, in the same system as the bench.
Reports & insights
Revenue, ticket flow, and what’s stuck, the numbers a shop owner actually checks.
Put your shop on BenchKey
Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.
Free 14-day trial · No credit card · Import from your old system
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing