Phone repair software for the fast counter
Screen swaps and battery jobs move fast or not at all. BenchKey gets the walk-in checked in, the part on the invoice, and the payment done, while the customer is still deciding where to get lunch.
The problems this trade knows too well
Walk-in chaos at noon
Three customers at the counter, two phones mid-repair, one ringing line. Without a fast intake flow, the queue lives in someone’s head, and lunch rush erases it.
Screens in stock, on paper
The job is quoted, the customer says yes, and then the part isn’t actually on the shelf. Inventory that doesn’t track usage is fiction with a price column.
"How much for an iPhone 13 screen?", asked on your website, answered never
Price-shoppers ask online first. If those questions don’t land anywhere, the answer comes from whichever competitor replies first.
How BenchKey fits
Check-in & kiosk
Check-in at counter speed
Customer info, device, complaint, label printed, under a minute, even with a line. Repeat customers attach to their existing record automatically.
Inventory
Parts that decrement when used
Attach the screen to the ticket and stock moves with it. Quantities stay honest even when two techs touch the same job.
Lead capture
Catch the price-shopper
The website widget turns "how much for a screen?" into a lead with a phone number. Follow-up fires automatically and stops the moment they reply.
Invoices & payments
Paid before the screen protector is on
Invoice from the ticket, tap the card on Square, and the receipt sends itself with the PDF attached.
FAQ
Phone repair questions
Is BenchKey fast enough for while-you-wait repairs?
Yes, check-in to ticket takes under a minute, and invoice-to-paid is a few taps at the counter.
Can it track my screen and battery inventory?
Yes. Parts attach to tickets and stock decrements with usage, so the shelf and the system agree.
Can I capture repair quotes from my website?
Yes, the lead widget installs with one script tag and feeds a pipeline with automatic follow-up.
Put your phone repair shop on BenchKey
Set up in an afternoon. Import your customers, build your intake flow, and send your first live status link the same day.
Free 14-day trial · No credit card · Import from your old system
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing