Wholesale lot intake
In Receive lot, enter Vendor, What is it and Cost per unit, then scan or paste an IMEI per device row. Row defaults fill the device details.
Track device purchases, refurbishment costs and resale
A used device's record covers what the shop paid, the costs of preparing it for sale and the linked sale at checkout.
Prepare walk-in purchases and wholesale lots for resale
In Buy/Sell beta, walk-in purchases and wholesale lots enter Stock as Bought. Use New intake at the counter, or open Receive lot under More tools.
Buy a phone at the counter
Run an IMEI check, then record the seller, condition, purchase price and payout in New intake. The phone cannot be listed until your shop's hold clears.
Receive a wholesale lot
Enter the vendor, description and cost per unit in Receive lot. Scan or paste each device's IMEI into its own row, then price and label the stock.
Purchase and resale on the device record
- 1
Purchase details
Enter the seller, payout, device condition and purchase price. Add the serial number or device identifier so the purchase stays tied to the unit.
- 2
Add costs and set the price
Replacement parts and any labor you assign become recorded costs for the device. Compare the asking price with those costs to review the margin.
- 3
Sell it through checkout
Complete the sale in Checkout. BenchKey links the sale to the unit, records its final price and moves it into the sold stage.
Compare profit by model and wholesale lot
Sales compares models and charts revenue and profit. Lots shows profit and sell-through. Profit is the sale price minus recorded cost basis, including purchase, parts and labor.
Original purchase details for each resale unit
Individual trade-ins and wholesale lots use the same resale workspace, with records for costs, receipts and holds.
Purchase records and receipts
Review each purchase with its seller, payout and hold status. Download the buyback receipt as a PDF or email it when the seller has an email address.
Hold periods
Held buybacks show when their hold clears. The device cannot be sold early while that hold remains in effect.
Resale stock totals
The Stock totals strip shows items, Invested, unsold, Listed, Expected margin, Sold · 30 days and Avg turn alongside the device rows.
Profit reporting
Review Top models sold in Reports under Buy/Sell summary, then use the Buy/Sell Sales and Lots tabs for sales and lot results.
Keep a receipt of the device purchase
Purchase records for counter staff
At intake, owners and admins record the seller and device details. The purchase receipt and unit history remain available throughout refurbishment and resale.
Seller's copy
The buyback receipt lists the device, purchase price and payout method. Staff can download a PDF or email a copy to the seller.
Resale workflow and beta availability
Buy and sell is included in beta on Pro and Business and must be enabled in Settings.
Compare plans
Does the margin include parts and refurbishment labor?
Margin calculations use the purchase price and costs recorded against the unit, including any parts and labor you enter. Those costs need to be current when you set an asking price or review the final sale.
What happens if a refurbished device sale is refunded?
A full refund of an eligible sale completed through Checkout reopens the linked device for resale. Staff return to the same unit record.
How do I purchase a wholesale batch of devices?
In Receive lot, enter Vendor, What is it and Cost per unit, add an IMEI per device row, then select Finish · N items with the recorded item count.
Do repair-only shops have to use the resale workspace?
Buy and sell starts switched off. It appears when enabled in Settings on Pro or Business. A shop that only repairs customer devices can leave the resale workspace off.
The waitlist is open for repair shops
Leave your email for access updates. Your name and shop name are optional.
Watch the product tour 3:34 Follow a repair from check-in to pickup in BenchKey