The numbers you check before you lock up
What came in, what went out the door, and what’s been sitting too long. Reports built around the questions a repair shop actually asks.
Recorded from the real app: revenue, period tabs, and the numbers a shop owner actually checks.
Money first
Revenue by period, payments by method, and a register feed of the day’s transactions. Reconciliation checks the report against Square and flags anything that does not match, instead of hoping "close enough" was close enough.
Flow second
Tickets opened, tickets closed, and aging, which jobs have been in the same status too long. The queue tells you today; reports tell you whether this month is better than last.
Every dollar knows where it came from
Revenue attributes back to its source: which invoice, which register sale, which tech. Sales by item shows what actually sells, sales by customer shows who keeps you busy, and margins show whether the busywork is also the profitable work.
People and parts, same place
Clock-in and clock-out hours feed payroll math per employee, so Friday payroll is a report, not an archaeology dig. Inventory valuation tells you what is sitting on the shelves in dollars, and what is about to run out.
FAQ
Reports & insights questions
Will the revenue report match my processor?
Yes, BenchKey reconciles against Square so recorded payments and processor activity line up, and flags anything that doesn’t.
Can I see which tickets are stuck?
Status aging shows how long tickets have sat in each status, so the three-week-old "waiting on part" surfaces instead of hiding.
Can I compare this month to last month?
Yes, reports support period comparisons so you can tell a busy week from a good month.
Works with
Invoices & payments
Invoices, card payments, financing, and automatic receipts, at the counter, by link, or in the portal.
Time clock & staff
Clock-in and out for techs, shift history, and role-based permissions, in the same system as the bench.
Multi-location
More than one counter? Run every location in one account with shared customers and per-location queues.
Put your shop on BenchKey
Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.
Free 14-day trial · No credit card · Import from your old system
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing