Invoices waiting for payment
Outstanding invoices are grouped by age since issue, using creation date for older records without an issue date. Review those invoices before deciding which customers need a payment follow-up.
Shop revenue and repair progress in view
Overview shows revenue, invoice counts and turnaround. Pro and Business add reports on unpaid invoices and job margins, Turnaround for repair times and the age of open work, plus scheduled report emails.
Watch it work 1:09Starts on Standard
Reports guideActivity over the reporting period
- 1
Reporting period
Activity reports use the selected day, week, month or custom period. A/R Aging uses an As of date; Inventory Value and Inventory Aging show current stock figures.
- 2
Read the Overview
Revenue, invoice counts and average turnaround appear for the selected period. Every BenchKey plan includes Overview.
- 3
Export the report you need
Export the relevant report where supported. Most are available as spreadsheet downloads for your accountant.
See it in the app
Your shop's work and payments in charts
Compare new tickets with finished repairs, see which devices arrive most often, and check how many estimates customers approve.
Work behind the shop totals
Pro and Business include these detailed reports, with access determined by each team member's permissions.
Repair turnaround and open work
See how long completed repairs took from check-in to done. Open work lists each ticket's status and age since check-in.
Costs against selling prices
The margins report compares recorded cost with selling price. Sales by item and customer help you examine which work contributes to the shop's sales.
Register counts and payment history
Expected and counted register amounts appear by session. Payments, refunds and credits are listed in the transaction log with the person who recorded them.
Credit for each sale
Revenue attribution links sales to recorded sources and technicians where available. Inspect Unassigned rows for missing attribution. Technician reports show sales and commission figures also available in My Earnings.
A report library you can build on
Browse Sales Summary, A/R Aging and inventory reports. Build and save custom reports in Report Builder, and schedule the End-of-day digest or Weekly sales summary by email.
Reporting coverage and export options
Standard, Pro and Business include Overview, while Pro and Business also include detailed reports and scheduled report emails.
Compare plans
How do I compare sales across different periods?
Period comparisons are supported in Reports, with revenue by day, week or month in the sales summary. Select a period at the top to review its activity.
How does BenchKey reconcile payments with Square?
BenchKey includes reconciliation against Square activity and flags mismatches for review. It gives you a way to investigate differences between recorded payments and processor activity.
Where do I find the value of parts on the shelf?
Inventory valuation uses stock on hand and unit cost to show recorded inventory value. It also lists items at or below their low-stock threshold. This detailed report is included on Pro and Business.
The waitlist is open for repair shops
Leave your email for access updates. Your name and shop name are optional.
Watch the product tour 3:34 Follow a repair from check-in to pickup in BenchKey