Switch without losing your history
Connect RepairShopr or RepairDesk with your own credentials and BenchKey pulls the data itself, or drop in CSVs from any system. Columns map automatically, you preview real rows, and every import can roll back.
Recorded from the real app: a RepairShopr-style CSV dropped in, detected, and mapped. Nothing is written until you approve the preview.
Connect your old system directly
Coming from RepairShopr or RepairDesk? Skip the export step: enter your own API token or connection key and BenchKey pulls customers, tickets, and invoices itself, respecting their rate limits while it works. Your credentials are used for the migration and nothing else, revoke them the day it is done.
Auto-mapped, human-checked
The importer recognizes common export formats and maps columns automatically, names, phones, devices, statuses, money. You review the mapping and a preview of real rows before anything is written.
Relationships survive the move
Customers stay attached to their tickets, tickets to their invoices. The import bridges records the way your old system related them, so history reads like history, not like a pile of disconnected rows.
A rollback, because switching is scary
Every import can be rolled back cleanly. Run it, look around, and if something’s off, undo it and run again. Switching systems shouldn’t require faith.
FAQ
Switch & import questions
Which systems can I switch from?
Anything that exports CSV, RepairShopr, RepairDesk, RepairQ, or plain spreadsheets. The importer auto-maps common formats and lets you adjust the rest.
Will my tickets still be linked to my customers?
Yes. The importer preserves the relationships between customers, tickets, and invoices so history stays connected.
What if the import goes wrong?
Roll it back. Imports are reversible, so you can re-map and re-run until it’s right.
Works with
Repair tickets & queue
Every job on one board, status, owner, device, and what happens next. Nothing dies in a drawer.
Inventory & parts
Parts, devices, and stock counts that stay honest, attached to tickets so usage tracks itself.
Integrations
Quo, Square, Affirm, Twilio, PrintNode, connected in clicks. QuickBooks, RingCentral & parts suppliers on the way.
Put your shop on BenchKey
Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.
Free 14-day trial · No credit card · Import from your old system
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing