Getting started
Create your account, set up your shop profile, and run your first ticket end to end. Quickstart →
Run your shop on BenchKey
Set up in an afternoon. These docs take you from a fresh account to a working counter, tickets, portal links, payments, and all.
Common tasks
Resend a receipt, fix a punch, merge duplicates, the everyday answers, each under a minute. Quick answers →
The AI assistant
Configure anything by asking in plain English, and let the AI draft, summarize, and explain. Ask the AI →
Tickets & workflow
The queue, statuses, automations, and the case file that wins chargebacks. Creating tickets →
Customers & portal
The live status portal, visibility controls, and two-way messaging. The customer portal →
Estimates & payments
Estimates with recorded approvals, invoices, payments, and automatic receipts. Invoices & payments →
Front desk
The check-in form builder, kiosk mode, and online appointment booking. Check-in & kiosk →
Leads & marketing
The website widget, the lead pipeline, follow-up sequences, and review requests. Website widget →
Setup & integrations
Square, Twilio, PrintNode printing, multi-location, team roles, and data import. Integrations →