BenchKey

Watch it run

The whole product, in motion

Every clip below is recorded from the real app running demo data, no mockups, no after effects. If a screen matters to you, watch it work before you ever sign up.

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app.benchkey.com REAL APP · RECORDED

The 80-second tour: a lead becomes a ticket, the board runs the bench, the customer watches it live, and the counter gets paid.

The bench

Queue to ticket to invoice

Open a ticket from the queue, read the SMS thread, and build an invoice without leaving the drawer, then expand it to the large editor.

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The kanban board

Statuses as columns. Dragging the card to In Progress is the status change, and the automations wired to it fire on the drop.

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Status automations

Every status carries its own email or text. Open one, flip the channel on, done.

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Inbox triage

Every customer message stacked per ticket. Click a stack, land on the ticket with full history.

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The AI assistant

Tell it what you want in plain English. It configures the system and lists every change.

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Reports

Revenue, period tabs, and the numbers a shop owner actually checks before locking up.

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The customer side

The customer portal

What your customer watches the whole repair: the live timeline, the paid invoice, and a message sent back to the shop. No app, no account.

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A signed estimate approval

The customer reviews the estimate, types their name, draws a signature, agrees to terms, approved and timestamped.

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The lead widget

A visitor asks for a quote on your website and gets an instant reply. The lead is already in your pipeline.

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Kiosk signing

The customer reads your service terms and signs on screen at check-in, captured to the ticket.

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Booking a mail-in repair

The public mail-in form, filled out the way a remote customer would, the ticket exists before the box ships.

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The review request

The thank-you message that fires when a repair is picked up, with the review link inside, opened in the editor.

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The counter

A quick sale

Type the items, watch the total build, pick a payment. Inventory and reports update themselves.

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Building an invoice

Two line items typed on the ticket, expanded to the large editor, live total. Ready to charge.

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The register session

Cash in, payouts, adjustments, and every sale in the session next to the ticket it came from.

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Receiving stock

A low-stock part opened, two units received with a reason, and the low flag clears on the spot.

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The time clock

Clock in from the sidebar, see the timesheet and payroll estimate, clock out. Under twenty seconds.

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Switching locations

Three stores on file. The header switcher flips the whole workspace, queue, register, reports, between them.

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Working a lead

Open the lead, read the thread, leave an internal note for the team, context nobody has to repeat.

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The booking calendar

Week and day views with the morning already scheduled.

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Switching

Importing from your old system

A RepairShopr-style CSV dropped in, detected, and auto-mapped. Nothing is written until you approve the preview, and every import can roll back.

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Put your shop on BenchKey

Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.

Free 14-day trial · No credit card · Import from your old system

Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing