BenchKey

Pricing

Simple plans, no surprises

Month-to-month, cancel anytime, your data stays yours. BenchKey never takes a cut of your payments.

Founders pricing

The first 50 shops lock Pro at $59/mo and Business at $99/mo, for life. When the founders window closes, list pricing applies to everyone after.

Standard

The single counter, take in work, fix it, get paid.

$29 / month

2 team members · Unlimited tickets

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  • Unlimited repair tickets & queue
  • Customer records with full history
  • Estimates, invoices & Square payments
  • Customer status tracker: live repair timeline, estimate approval & invoice payment
  • Automatic receipts with PDF invoices
  • POS quick sale & register feed
  • Check-in flow & kiosk mode
  • Appointments & online booking
  • Customer messaging on tickets (email; SMS via a Pro integration)
  • Inventory & parts on tickets
  • Core reports & CSV importer

Pro

Recommended

The serious shop, automation, leads, and every integration.

$79 $59 / month FOUNDERS PRICE · LOCKED FOR LIFE

8 team members · Unlimited tickets

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  • Everything in Standard
  • Full customer portal: two-way messaging & file sharing on every ticket
  • Status automations, email/SMS sends itself as tickets move
  • Website lead widget, pipeline & follow-up sequences
  • Unified team inbox
  • AI features, assisted setup & email writing
  • Integrations: Quo phone & texting, Square, Twilio, Affirm
  • Label & receipt printing (PrintNode)
  • Buy, sell & trade-in tracking (beta)
  • Time clock, shift history & tech commissions
  • Advanced reports
  • Multi-location, shared customers, billed per location

Business

The full operation, the customer experience that wins mail-in and B2B work.

$129 $99 / month FOUNDERS PRICE · LOCKED FOR LIFE

Unlimited team members · Unlimited tickets

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  • Everything in Pro
  • Mail-in repair suite, public intake, transit follow-ups
  • Shipping labels & carrier rates (UPS & more)
  • B2B asset tracking for business clients
  • API access for custom integrations
  • Priority support & white-glove data migration

Payment processing at your processor’s rates · Calls & SMS via your own Quo or Twilio account

Compare plans in detail

Everything, plan by plan

A checkmark means the feature is included from that plan up. This table mirrors how the product actually gates features, no asterisks, no "contact sales to find out."

Swipe sideways to compare plans

Pricing FAQ

The fine print, plainly

What is founders pricing?

The first 50 shops to subscribe lock Pro at $59/mo and Business at $99/mo, for life. The price never goes up while your subscription stays active, even after list prices apply to everyone else. When the founders window closes, it closes.

Is there a free trial?

Yes, 14 days, no credit card required. Import your data and run real tickets before paying anything, and if it is not right, the importer rolls back and your export is one click.

How many users are included?

Standard includes 2 team members, Pro includes 8, and Business is unlimited. Compare that to RepairShopr, where the entry plan is a single user. You pay per shop, not per tech, a plan covers its seats with no per-user math.

Does BenchKey take a cut of my payments?

No. You pay your payment processor’s normal rates (e.g., Square). BenchKey doesn’t add any markup on top.

What about SMS costs?

Texting connects through your own Quo or Twilio account (a Pro integration) at their normal rates, so you keep your number and your carrier pricing.

Can my customers track repairs on the Standard plan?

Yes. Every plan includes the customer status tracker: a live repair timeline where customers can approve estimates and pay invoices. Pro upgrades it to the full portal with two-way messaging and file sharing.

Can I cancel anytime?

Yes, plans are month-to-month. Your data stays exportable either way; it’s yours.

Is migration help included?

The CSV importer with auto-mapping, preview, and rollback is included on every plan. If you get stuck, support will walk your import with you. Business plans get white-glove migration, we do it for you.

How does multi-location pricing work?

Multi-location starts on Pro, each location is billed as its own seat, and you can mix plan levels per location. All locations share one customer base. A 3-store chain on Pro runs $237/mo; the big-name alternatives charge $450+ for the same thing.

Try it on your own tickets

The free trial is the real product, import your data, run repairs, send portal links. Decide with evidence.

Free 14-day trial · No credit card · Import from your old system

Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing