Labels at intake, receipts at pickup
Every repair can produce a populated device label and drop-off receipt. Use the browser print path anywhere, or connect PrintNode to send them straight to your existing printers.
Recorded from the real app: open Jeffrey Lebowski’s ticket, choose Print Label, and get a populated device label with his phone, MacBook, ticket number, logo, and print date.
Works with the printers you have
BenchKey’s browser print path works without a printer integration. Connect PrintNode when you want a supported USB or network label, receipt, or document printer to receive jobs directly. There is no BenchKey-only hardware to buy.
Print on the moments that matter
With printing configured, check-in can send the device label automatically. Every populated ticket also keeps Print Label and Drop-off Receipt actions close at hand, so a damaged label or second copy takes one click.
Know when the printer needs attention
BenchKey surfaces PrintNode dispatch errors and offline-printer warnings instead of treating a button click as proof that paper came out. Recent failed jobs are visible from the connection settings; fix the printer, then reprint from the source ticket.
FAQ
Label & receipt printing questions
Which printers are supported?
Anything PrintNode supports, which covers most common thermal label printers (Zebra, Brother, DYMO and similar) and receipt printers.
Do labels really print automatically?
They can. Assign a label printer through PrintNode and check-in can send the label automatically. The same populated label remains available from the ticket for browser printing or reprinting.
What happens if the printer is offline?
PrintNode can queue work for an offline printer, and BenchKey surfaces the offline warning and recent failed jobs. Once the printer is ready, reprint the label or receipt from its ticket.
Works with
Check-in & kiosk
Run staff-led walk-ins or a customer kiosk, match returning history, take in multiple devices, and create one complete ticket.
Repair tickets & queue
Every job on one board, status, owner, device, and what happens next. Nothing dies in a drawer.
Invoices & payments
Invoices, card payments, deposits, financing, and automatic receipts, at the counter, by link, or in the portal.
Put your shop on BenchKey
Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.
Beta launches in ~3 weeks · Beta invites go out in small groups
Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing