PrintNode Printing

Send each printout to the right shop printer

BenchKey Printing uses PrintNode to send labels, receipts and documents to printers connected to your shop computer. BenchKey creates the printing account and covers its cost.

Join the waitlist PrintNode setup guide

Marcus Webb#23115

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Integrations

Step-by-step guide

Connect the tools your shop already uses for texting, accounting, printing and parts.

All integrations

PrintNode Your printers are connected

Document printer Front laser (Front counter Mac) Used for invoices and estimates.

Receipt printer Front thermal (Front counter Mac) Used for thermal payment receipts and ticket drop-off receipts. Falls back to the document printer if unset.

Label printer Label station (Front counter Mac) Used for device and inventory labels.

Save my PrintNode Print test page Sending... Disconnect mine

Recent print jobs Refresh Re-check statuses

Ticket 23115 label Label printer SentPrinted Sep 28, 8:35 AM
Drop-off receipt - Ticket 23115 Receipt printer SentPrinted Sep 28, 8:35 AM
PrintNode test page Document printer Printed Sep 28, 8:31 AM
Ticket 23114 label Label printer Printed Sep 26, 1:26 PM
Drop-off receipt - Ticket 23114 Receipt printer Printed Sep 26, 1:26 PM
Ticket 23113 label Label printer Printed Sep 26, 10:12 AM
Drop-off receipt - Ticket 23113 Receipt printer Printed Sep 26, 10:12 AM
Ticket 23111 label Label printer Printed Sep 25, 3:48 PM
Drop-off receipt - Ticket 23111 Receipt printer Printed Sep 25, 3:48 PM
Ticket 23110 label Label printer Printed Sep 25, 11:20 AM

Print job sent

Printer settings route documents, receipts and labels to shop printers, with a test print and recent receipt and device label jobs.

Give each printout a printer

Set printers for labels, receipts and documents by location, then choose whether everyone shares those settings or each person picks their own.

Print labels for the bench: Send device labels at check-in and inventory labels to your chosen label printer.
Route receipts and documents: Choose a receipt printer for payment and drop-off receipts, and a document printer for invoices, estimates and full-page forms.
Set team printer preferences: Use the same printers for everyone or let each person choose their own. Business shops can set printers by location.

Choose a printer for each type of printout

Who these printers apply to

Each person picks their own printersThe printers chosen below are the defaults. Anyone can choose a different printer for themselves from My printers.

Everyone uses these printersThe printers chosen below apply to every person. Personal choices are switched off.

Brightfix South End3 available printer(s)

Documents Front laser — Front counter Mac

Receipts Front thermal — Front counter Mac

Labels Label station — Front counter Mac

Brightfix Downtown3 available printer(s)

Documents Front laser — Front counter PC

Receipts Front thermal — Front counter PC

Labels Label station — Front counter PC

Each person can now choose their own printers. These stay the defaults.

Setup steps

BenchKey Printing Not configuredReady to connect

Send documents, receipts, and labels to shop printers without opening the browser print dialog.

Follow the setup method shown below to connect your shop printers. BenchKey manages the printing account for your workspace.

Set up this workspace Most shops finish in a few minutes. Existing browser printing keeps working while you set this up.

1 Enable printing
2 Install and connect
3 Choose printers
4 Test and finish

Enable BenchKey Printing
1
Check the setup shown in Settings

Open BenchKey Printing in Settings on a Windows or Mac computer connected to your printers. Follow the setup offered there.
Connect the first shop computer Install the connector, then create a one-time code from this signed-in page.

Download connector Create setup code

Connected computers (0)Connected computers (1) Each connector makes that computer’s installed printers available to this workspace.

No shop computers are connectedCreate a setup code above when the connector is ready.

Front counter MacPrinters available to this workspace
Online

2
Connect the shop computer

If shown, use the PrintNode app with the supplied credentials. If the BenchKey Print Connector is offered, install it and enter its setup code.
3
Choose printers and test

Under "Connected computers", choose printers for Labels, Receipts and Documents for each location. Send a test print, then switch BenchKey Printing on.

Before you connect

A Windows or Mac computer connected to your printers
Printers with the paper or label stock you need
The credentials or setup code shown in BenchKey Printing, or an existing legacy connection

Included plans

Standard Not included
Pro Included
Business Included

BenchKey Printing is included in Pro and Business; browser printing of receipts, invoices and ticket sheets works on every plan.

Compare plans

Limits and exceptions

Shop computer required: Direct printing needs a Windows or Mac computer. If managed setup is unavailable, use legacy PrintNode settings when shown. Browser printing remains available for receipts, invoices and ticket sheets.
Offline jobs wait: If a printer or its computer is offline, the job waits until it reconnects. BenchKey shows the warning.
Print errors stay visible: Failed or unconfirmed print jobs show a notice in BenchKey, so staff can check the problem.

Common questions

Setup guide Label and receipt printing setup

Do I need to pay PrintNode separately?

BenchKey creates and pays for the managed printing account on Pro and Business where available. Settings shows either PrintNode credentials or the BenchKey Print Connector setup. Existing legacy connections use their own setup.

Can I set this up on my phone?

Finish direct-printing setup on a Windows or Mac computer connected to the printers. Follow the PrintNode or BenchKey Print Connector instructions shown in Settings. If neither is offered, use available legacy settings or browser printing.

What happens when the shop computer goes offline?

The print job waits and prints when the computer reconnects. BenchKey shows a warning while it is offline. Check the job's status before sending another copy.

Can I still print through my browser?

Yes. Receipts, invoices and ticket sheets can be printed through your browser on every plan. Device labels require Pro or Business.

Related integrations

All integrations

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