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BenchKey

Live demo

Your website should be your best salesperson

The BenchKey lead widget puts a quote form on your site that visitors finish. Below is a sample shop page with the widget's form on it, click around and try it. Submissions in the preview stay on the page; the recording further down shows the real widget landing a real lead.

harborpointrepair.com, a sample shop siteSAMPLE SHOP · HANDS-ON PREVIEW
Harbor Point Device Repair

Phones · Laptops · Consoles · Data recovery

Broken today.
Fixed by Friday.

Walk in, book ahead, or mail it in from anywhere in the country. Free diagnostics on most repairs, firm prices before work starts, and a 90-day warranty on everything we fix.

or call (555) 014-2280
Same-day on most phone repairs 90-day parts & labor warranty Mail-in nationwide

What we fix

Services & starting prices

Phone repair

From $79

Screens, batteries, charge ports, cameras — most models same day.

Laptop & Mac

From $99

Keyboards, displays, thermal service, board-level repair.

Game consoles

From $89

HDMI ports, drives, overheating, stick drift.

Tablets & iPad

From $89

Glass, digitizers, batteries, charge ports.

Micro-soldering

By estimate

Board-level component work other shops turn away.

Data recovery

No data, no fee

Drives, SSDs, phones — clean-room partners for the hard cases.

Straight answers

Common repairs, common prices

Exact price depends on the model, quoted up front, in writing, before any work begins.

RepairWhat's includedPriceTurnaround
iPhone screenGlass + OLED replacement$79–$249Same day
Phone batteryOEM-grade cell, tested$49–$99Same day
MacBook keyboardTop-case assembly$179–$3292–3 days
Console HDMI portBoard-level replacement$89–$1492–4 days
Water damageUltrasonic clean + diagnosisFree diagnosis1–2 days
Data recoveryLogical & mechanicalQuoted after diagnosis3–10 days

Not local? No problem

Mail-in repair, coast to coast

1

Tell us what happened

Start with the quote form — device, what broke, photos if you have them. We reply with an estimate and a prepaid, insured shipping label.

2

Ship it protected

Box it with our packing guide (we send it with the label). Every inbound package is photographed and logged the moment it arrives.

3

Approve online, we fix & return

You get a private tracking link: diagnosis, firm price, and one-click approval. Fixed, tested, and shipped back insured.

Why Harbor Point

The boring promises that matter

Diagnosis before dollars

Free diagnostics on most repairs. You approve a firm price before we touch a screwdriver.

90-day warranty

Parts and labor on every repair, in writing on your receipt.

OEM-grade parts

We buy the same panels and cells we’d want in our own devices, and we’ll tell you your options.

No fix, no fee

If we can’t repair it (or recover it), you don’t pay for the attempt.

Harbor Point Device Repair

214 Harbor Ave, Suite B
Harbor Point · (555) 014-2280
hello@harborpointrepair.com

Hours

Mon–Fri · 9am–6pm
Saturday · 10am–4pm
Sunday · Closed

Fastest answer

The estimate form beats voicemail, photos and all. We usually reply within the hour.

© 2026 Harbor Point Device Repair · A fictional demo shop showing the BenchKey lead widget

Hands-on preview: the widget's own form and styling on a sample shop site. Replies here are simulated — the recording below shows the real widget end to end.

Install in one minute

One script tag. That is the whole install.

Paste this before the closing body tag of your website, WordPress, Squarespace, Wix, Shopify, or anything custom. The bubble appears, your form loads with your branding, and submissions flow into BenchKey.

Already have a "Get a quote" button on your site? Add one attribute and it opens the widget instead of an empty contact page.

The embed code HTML
<script src="https://app.benchkey.com/widget/lead.js" data-tenant="YOUR_SHOP_ID"></script>
Wire up your own buttons HTML
<!-- Optional: any element can open the widget -->
<a href="#" data-que-open>Get a Free Quote</a>

Your shop ID comes from Settings → Leads → Widget, along with the same snippet ready to copy. The widget and lead pipeline are included from the Pro plan.

Watch the real thing

A customer asks for a quote, start to finish

Recorded from the real widget. The submission lands in your BenchKey leads inbox the moment they hit send.

What happens after they hit send

From website visitor to booked repair

01

The lead lands instantly

The submission appears in your Leads inbox with contact info, device, message, and any photos they attached, with an unread badge waiting on whatever device you open BenchKey on.

02

They get an answer in seconds

An instant auto-reply confirms you got it and sets expectations. After hours, the widget says so and tells them when you open.

03

You reply from one screen

Answer by email or text without leaving BenchKey. The whole conversation threads on the lead, and the AI can draft replies for you.

04

Follow-ups run themselves

No answer after a day? Automated follow-up cadences nudge the lead until they book or say no, and stand down the moment they reply.

Built like the rest of BenchKey

Small widget, serious plumbing

Your branding

Colors, greeting, business name, and logo, configured in a visual builder with live preview.

Custom form steps

Ask exactly what you need: device type, drop-off vs mail-in, photo uploads, multi-step flows.

Spam protection

Cloudflare Turnstile bot-checks, rate limits, and an embed-domain allowlist keep the junk out.

Abandoned-form rescue

Visitor fills the first step, clicks Continue, then bails? The saved partial still lands as a lead you can chase.

Business-hours aware

Open and closed states with honest response-time wording, automatically.

Teaser & auto-open

An optional teaser message invites the click, or the widget can open itself after a delay you pick.

FAQ

Lead widget questions

How do I add the widget to my website?

Paste one script tag before the closing body tag. It works on WordPress, Squarespace, Wix, Shopify, and hand-built sites, anywhere you can paste HTML. Any existing button can open it by adding a data-que-open attribute.

Where do the submissions go?

Straight into the Leads inbox in BenchKey, with the customer’s contact info, device, and message. You get notified, the customer gets an instant auto-reply, and the conversation continues by email or text from the same screen.

Can I change the questions on the form?

Yes, the form is fully configurable in a drag-and-drop builder: your own questions, steps, dropdowns, file uploads, colors, and greeting. The demo above shows one example setup.

What stops spam submissions?

Cloudflare Turnstile bot-checking, per-IP rate limits, and an allowlist of domains the widget is permitted to run on. Very little junk gets through, and what does is one click to dismiss.

What if a visitor starts the form but never sends it?

BenchKey can rescue abandoned forms: if a visitor enters contact info and clicks Continue but never finishes, their saved progress still lands as a lead instead of losing the customer forever. The widget says so in plain fine print beside the button. Follow up by email, or by text only where they checked the SMS consent box.

Does it work after hours?

Yes. The widget knows your business hours, after close it switches to "leave a message" wording and sets the customer’s expectation for when you reply.

Put your shop on BenchKey

Set up in an afternoon. Import your customers and tickets, build your check-in flow, and send your first live status link the same day.

Beta launches in ~3 weeks · Beta invites go out in small groups

Founders pricing: the first 50 shops lock Pro at $59/mo for life · see pricing